What are the most common email strategies fashion marketers employ?
How often do they send emails?
When do they send them?
What do they say in their subject lines?
We analyzed 231 emails from 100 fashion marketers from a one week period beginning July 10, 2010 to get some of these answers.
| Emails Per Week | Nbr Sending At This Frequency |
| 1 | 56 |
| 2 | 20 |
| 3 | 17 |
| 4 | 4 |
| 5 | 5 |
| 6 | 2 |
| 7 | 1 |
| 8 | 2 |
| 14 | 1 |
Ok, who sent 14 emails in one week? Bluefly! Think carefully before subscribing to their email list! And how about the two sending eight per week? Ideeli and Juicy Couture. Here’s the rundown of the most frequent emailers:
| Marketer | Nbr Per Week |
| Bluefly | 14 |
| Ideeli | 8 |
| Juicy Couture | 8 |
| Shopbop.com | 7 |
| Singer22.com | 6 |
| Wholesalefashionsquare.com | 6 |
| Barneys New York | 5 |
| Calvin Klein | 5 |
| Lord & Taylor | 5 |
| Megan Nielsen | 5 |
| Spiegel | 5 |
The day of the week numbers contain no surprises and fit the general pattern of email marketing in most industries:
| Day | Nbr Sending |
| Mon | 42 |
| Tue | 45 |
| Wed | 37 |
| Thu | 45 |
| Fri | 32 |
| Sat | 18 |
| Sun | 18 |
As for time of day, there’s an obvious bump at noon. Presumably marketers are believing that most of these people are reading their emails at work and take a little break at lunch to read personal emails. If you follow that belief then you might also note that a total of 63 emails are sent before 8:00AM, possibly targeting people when they first open their email in the morning.
All these times are Eastern. I don’t know of any common capability or practice being followed that captures subscriber time zones, so presumably most of these apparel marketers are taking population distribution into account: about half the U.S. population lives in the Eastern time zone, with another quarter in the adjacent Central time zone. Thus you have three quarters of the U.S. living in Eastern or Eastern-1.
| EDT | Nbr Sending |
| 0:00 | 1 |
| 1:00 | 5 |
| 2:00 | 7 |
| 3:00 | 3 |
| 4:00 | 3 |
| 5:00 | 3 |
| 6:00 | 18 |
| 7:00 | 13 |
| 8:00 | 10 |
| 9:00 | 17 |
| 10:00 | 19 |
| 11:00 | 18 |
| 12:00 | 33 |
| 13:00 | 10 |
| 14:00 | 12 |
| 15:00 | 14 |
| 16:00 | 13 |
| 17:00 | 5 |
| 18:00 | 17 |
| 19:00 | 5 |
| 20:00 | 5 |
| 21:00 | 3 |
| 22:00 | 0 |
| 23:00 | 3 |
To start with, we analyzed each of the 231 emails for the basic techniques that were used and divided them into ten different general techniques:
| Technique in Subject Line | Pct Using |
| Specific Discount Pct/Dollars | 34% |
| New Looks/Arrivals | 23% |
| Brands mentioned | 22% |
| Tempting Looks (eg. chic summer evenings…) | 18% |
| Time Squeeze (eg. ends today!) | 16% |
| General Discount/Sale | 11% |
| Other | 7% |
| Onsite Event | 3% |
| Celebrity Name Used | 2% |
| Loyalty Program (contests, gift certificates…) | 2% |
Another way to look at it is what words and phrases were the most commonly used in this sample of fashion emails from early July?
| Word/Phrase | Times Used |
| Off | 58 |
| New | 53 |
| Sale | 50 |
| Summer | 30 |
| Now | 17 |
| Dress | 17 |
| New Arrivals | 15 |
| Free Shipping | 14 |
| Fall | 10 |
| Today | 9 |
| Save | 9 |
| 20% off | 9 |
| 30% off | 7 |
| 15% off | 7 |
In the email marketing industry there is continual debate about using plain text versus html emails, but does anyone in the fashion business believe in plain text emails? In the fashion business? Of course not! Not a single one.
Here is the full list of all the subject lines from the sample emails:
| LA shoppers! Exclusive invite to shop downtown studio. |
| New Season, New Looks |
| New Arrivals |
| New at REVERSE: fLuXuS and Shades of Greige! |
| Don’t Wait! Save Up to 75% OFF Now at THE FINAL SUMMER SALE! |
| Only 3 Days Left: Take 15% Off Our Entire NEW Collection |
| 50% OFF T-Shirt SALE 7/14 – 7/20! |
| Better than Ever: Pre-Fall Alexander Wang |
| Wrap Yourself in the Golden Flower Gown |
| Kardashian Style + NEW In The Press |
| It’s A Haute Wave! Extra 10% Off EVERYTHING – Today Only! |
| Light looks in black |
| Earn EXTRA credit with back-to-school JUICY + FREE SHIPPING |
| Shop Alexander Wang Pre-Fall 2010 !! |
| Evil Twin Arrives At Singer22 |
| HURRY! Your 15% Welcome Discount Is About To Expire! |
| Summer Sale & Take an EXTRA 20% OFF! |
| Summer BBQ & 1 day Sale at Arcadia |
| $7 Dresses & Heels Sale |
| Transform your look with Antonio Berardi’s new collection |
| Lunch Break starts at 10am (est): Glamour on SALE until 3pm! |
| 2 DAYS ONLY! Take an EXTRA 20% Off All Sale |
| Introducing Bita Pourtavoosi Jewelry |
| The search for WHAT’S HOT heats up! |
| ideeli: ed hardy, reed evins, paper denim & cloth, max studio, matty m, classic coffee & tea, lanciani and ed hardy kids sale |
| BARLOW Trunk Show/After Party: Sat Jul 24th! |
| Last Chance: EXTRA 10% Off EVERYTHING! |
| Soft, slouchy…sophisticated? |
| Further Reductions! $25 & $50 Racks at Plage Tahiti’s 2nd Floor Sale! |
| The DIANI Chic Sheet: Elizabeth & James Pre-Fall |
| ZUBA Africa: Bold Accessories by Rwandan Artisans |
| Summer Sale: New Markdowns Today – 7 For All Mankind Shorts and more… |
| ideeli: roberto cavalli, kay unger | phoebe couture, adrienne vittadini and covet sale |
| THE ULTIMATE FREAKUM DRESS SHOWDOWN 2010 |
| Vintage Fringe Savings |
| Take an Additional 30% off Sale Merchandise |
| Summer Sale – Two Days Left!! Save up to 75% Off!! |
| New Arrivals |
| Final Hours – Now Up To 65% Off Handbags, Jewelry & More! |
| Buy 1, Get 1 50% OFF – ALL NEW Jeans + 15% Off Your Entire Purchase! |
| NEW Shoshanna Dresses + Enjoy Free Shipping! |
| Your 20% Special Offer is Expiring |
| Light Summer Layers! |
| Shop Veda Fall Arrivals At Singer22 |
| ideeli: ideelACCESS Launch giveaway |
| New Arrivals |
| First of Fall ‘10 |
| Final Hours – Extra 20% Off Clearance – Now Up To 80% Off! |
| Celebrity Trends: As seen on Ke$ha, Avril, Ashley & Kristin… |
| Start Inviting Your Friends & Earning Gift Certificates! |
| New at Revolve: Barlow, Breanna Lee, Tolani, Juicy Couture, Paige Premium Denim, Rebecca Minkoff, Lovers + Friends and More! |
| Aloha Rag Mail Magazine ‘10 Vol.187 |
| Get Our Vintage Inspired: Bloom Collar Dress $34.99 |
| Our favorite outfits: wear now, wear later, love always. |
| Dress Sale! EXTRA 15% OFF – Today Only! |
| You Name It – You Win! |
| SALE starts NOW: Chi by Falchi for Shape fx SWIM |
| SHOP the Trend: MILITARY |
| FREE SHIPPING + Locker mirrors, lunch boxes & pencil tins – OH MY! |
| Must Have Jumpsuits from $39 – Get Yours Now! |
| Take an Additional 30% Off Clearance – Hurry…Only for a Limited Time! |
| A facelift and a SALE. Two of our favorite things. Up to 40% OFF on Betsey Johnson, Badgley Mischka, + more. |
| Don’t Miss Out! Your 15% WELCOME discount expires soon! |
| Kate’s Most-Wanted: Summer Weekend Essentials |
| Last 24 Hours Take 30% Off All Orders Over $50 Code July30 |
| Ultra-soft Washed Linen, From Just $19! Shop Our LUXURY FABRIC SALE Now! |
| ideeli: lacoste, food network, heartloom, movado, hobo international, factory people, mercedes salazar, recover, margaret o’leary, sandal essentials and 43.46 aggaj sale |
| Get $10 + Free Shipping + Extra 10% off! |
| Eyebrow Day is Tomorrow!!! |
| NEW Ratings & Reviews Feature + Final Hours Dress Sale! |
| THE ULTIMATE FREAKUM DRESS SHOWDOWN 2010 |
| Take an extra 20% off items marked 70% off! |
| Last Chance Sale at Per Lei boutique |
| Check Our Our New Arrivals!!! |
| HOT! HOT! HOT!! |
| Coming soon to ideeli – furla, betsey johnson, max studio, kenneth cole, tommy hilfiger, walter, reed evins, ed hardy, french connection, lanciani, carlos falchi, matty m, rockabye toys and lise charmel |
| Vanessa Hudgens Loves Jennifer Zeuner at Singer22 |
| FREE SHIPPING + an ADDITIONAL 25% off EVERYTHING in Outlet |
| Save on new markdowns! Relax in summer style. |
| Accessory Sale: NOW UP TO 65% OFF Marc by Marc Jacobs, Furla & More… |
| The fabulous life of Lady Couture |
| The right swimwear at the right price – 25%-40% OFF! |
| I Crave…Savings Sale Just Got Better |
| Splish! Splash! Style! Summer favorites at AKIRA. |
| Semi Annual Sale – Up to 60% of Men’s and Women’s Tops |
| Loeka Clothing July Newsletter |
| ANNA SUI brings you 4 new styles for your nails! |
| 58¢ Shipping on any order! Enter ANN58 at checkout. Visit ShopNational.com today. |
| New A|X Denim – Shop the Latest Washes and Fits |
| Save up to 60% off Men’s and Women’s Tops |
| Shop while it lasts! Up To 70% OFF |
| New Items from SPclothing.com |
| Brooks & Dunn’s Last Rodeo Tour Continues Starting July 16th! |
| Givenchy – the purple nightingale is singing on |
| LA shoppers! Exclusive invite to shop downtown studio. |
| Summer sale continues now with 50% off! Plus new arrivals this week… |
| 70% Off Semi Annual Sale |
| Add Some Flare to Your Summer Style |
| Show off Your Summer Style with Dresses for day or night!! |
| new arrivals: in our favorite shade of the season |
| Last Chance. Private Offer Ends Soon |
| COOL HUNTING with Lanvin + Simon Doonan |
| Heroine Clothing’s Summer Sale! 36% OFF EVERYTHING! |
| House of Harlow jewelry now at ShopAKIRA.com |
| Champage, Cupcakes, and Beautiful Clothes benefiting OCEANA, Saturday July 24th |
| JUST ARRIVED – Jersey Knit Tops, Dresses & Skirts!! |
| Evil Twin Arrives At Singer22 |
| Carine’s Boutique – July Sale |
| $1 Shipping & New Arrivals! |
| New at REVOLVE: Kain, Splendid, Rachel Pally, Current/Elliott and MORE! |
| summer sale ‘10 |
| just in: songzio + introducing: gear3 by saen |
| News from EcoVibe Apparel |
| FREE SHIPPING + an ADDITIONAL 25% off EVERYTHING in Outlet |
| New Arrivals + New Sale Markdowns! |
| New! Your Ultimate Bra Wardrobe |
| Up to 70% off Accessories – Semi-Annual Sale |
| New Styles at Great Glam |
| New Look Book: Midsummer Nights Dream |
| Be The First To Shop Fall Dresses – At 30% Off & More – 7 Days Only! |
| NEW arrivals to inspire your imagination |
| New Sergio Rossi at DIANI SHOES |
| $30 Off In-Store & Online! |
| Summer Sale at Irresistibles: Now an Additional 20% Off! |
| You’ve Got Style! Shop Mini-Boutiques Devoted to 5 Fashion Profiles (Stocked with New Items!) |
| GET WET! Takeover Pool Party at Catalyst |
| Celebrity Trend Alert: AG Cargos and Wildfox as seen on Alessandra Ambrosio… |
| The Ultimate Easy Sale! Limited Exclusions! |
| Summer suiting 30% off |
| Long Sleeve SALE! |
| Seahorses + wishbones + diamonds….take a look! |
| ideeli: walter by walter baker, kitchenaid, lise charmel, velvet heart, clyde & co., lovestitch, ceek and larsen gray sale |
| T-Shirt Sale: Any 3 T-Shirts for $20 |
| 20% Off Footwear – 3 Days Only |
| SAVE THE DATES!! |
| JUICY GIRLS go BACK TO SCHOOL + Free Shipping |
| New Arrivals |
| New Summer Tanks, Bellinis and Dresses We Know You’ll LOVE! |
| NEW! Contemporary Shoes featuring Elie Tahari – At 40% Off & More! |
| Merry Christmas from Greenfibres with 10% off selected gifts |
| Fall Steals |
| Reminder about Retail Friday!! |
| Rainwear to Make the Clouds Blush |
| Reminder about Retail Friday!! |
| Looks We Love: Cool Looks for Hot Summer Nights |
| New Arrivals from Goddis and Angel Court! |
| Nicole Richie Patches It Up With Jet at Singer22 |
| As seen in the Oprah magazine |
| introducing: witches + just in: alexander wang bags |
| New Day, New Dress! Sensational SUMMER DRESSES FROM $14! |
| A FREE Swimsuit + up to 80% off Site-Wide! |
| Last 3 Days to Save an Extra 20% |
| EXTRA 15% OFF ALL SALE ITEMS |
| FINAL DAYS – Semi-Annual Sale – Up to 75% Off |
| Hey Gorgeous! Here is a Dress! And how about a cocktail? |
| Now Extended 58¢ Shipping on any order! Enter ANN58 at checkout. Visit ShopNational.com today. |
| Work It! The Ultimate Office Wardrobe + Enjoy Free Shipping! |
| Find your signature style |
| FREE SHIPPING + Go back to school in PREPSTER style |
| The uLTimate easy sale! |
| Need a little mid-summer romance? |
| Pop shop 2: lets do this |
| Look familiar? You might have seen us around |
| Come Away with Current/Elliott: 8 Looks for Summer Weekends |
| An additional 25% off! Online exclusive through Sunday. |
| Summer SALE now 50-80% off |
| Master the art of French dressing |
| The 2010 Wet Seal Model Search Winners Are… |
| Must Have Looks & $1 Shipping – LAST DAY!! |
| Big reductions in Greenfibres summer sale (not Christmas as some of you may have received!) – up to 60% off selected goods |
| Rock the Boxy Top! |
| Savings up to 70% off! Today, 7.15 – Monday, 7.19 |
| The BALMAIN collaboration! |
| Get Inspired With Oakley Custom Products |
| ideeli: kenneth cole reaction, french connection, kenneth cole, dkny kids, cole haan, carlos falchi, tadashi, rockabye toys and jared lang sale |
| Vince Fall Clothing & Miguel Ases Jewelry Trunk Shows! This Weekend in Margate! |
| Save 20% on our Pick of the Week! |
| Anniversary Sale – 20% off of shopAKIRA.com through Sunday |
| Get INSPIRED: Mix & match prints + FINAL DAYS for FREE SHIPPING |
| Dive In: Swimwear from French Connection, Shoshanna & More! |
| You Need This: The Feminine Blouse to Wear Now Into Fall |
| Your recommended dose of pretty. |
| Save the Date: 3rd Annual Sidewalk Sale |
| New Arrivals at Krista K! |
| Summer Clearance Sale Take 30% Off Everything code Summer30 |
| New Closeouts + New Arrivals! |
| A|X Stylepad – Create Your Own A|X Ad |
| New Arrivals |
| Soho Savvy: LaROk Outerwear |
| We Are Handsome Swimsuits At Singer22 featured in the NY Times Today |
| New Items from SPclothing.com |
| New at REVOLVE: ARCHIVE, Penguin, Vince, THEM atelier, Supra, Vestal and MORE! |
| How Cool! SALE + FREE SHIPPING + Crisp No Iron Tops |
| Summer Sale: SAVE up to 40% + Extra 15% OFF (3 days only) |
| Last Chance – Win a $1000 Shopping Spree |
| Shadowline Gowns are back and you’re the first to know! Visit ShopNational.com today. |
| Enjoy 50% off now at Joseph M! Plus new in this week… |
| Fall Preview: NEW Coats & Jackets + Enjoy Free Shipping! |
| 30-80% off, over 500 new markdowns! |
| Summer Eyelet & Denim + Shop New Jewelry & Hats! |
| FINAL DAY for FREE SHIPPING + Get ready to RULE the SCHOOL |
| We Heart Doma Leather Jackets |
| Summer Trend Report – Vintage Army + 5 for $20 Basics! |
| $15 off any 2010 swimsuit plus a mega clearance sale. Deal Alert! |
| Stretched Canvas Sailor Dress |
| Summer Sales – 20% Off Entire Site & Dress Sale |
| CLEARANCE! The Perfect Summer Wardrobe, Up to 85% OFF! |
| most likely to…star on the silver screen |
| Make your work wear do double duty |
| Introducing Clé de Peau Beauté |
| Back in Stock! |
| Rompers! Check Out Windsor on YouTube! |
| New! Introducing The Most Versatile Slimming Dress you’ll ever wear |
| ideeli: bcbgeneration, betsey johnson, tommy hilfiger home, sorrelli, l*space and safavieh sale |
| New Markdowns + Extra 20% Off | Win $100 Labellush Gift Card |
| See our Summer Brochure! |
| Welcome to the world of Elie Tahari. Enjoy $100 off your next purchase with this email! |
| T-Shirt Sale Ends Sunday |
| Midsummer Obsessions: Shopbop Staffers Pick Their 16 Must-Haves |
| New Arrivals |
| The Vintage Look |
| GET WET! Takeover Pool Party at Catalyst |
| ALL T-SHIRTS ARE 50% OFF! Here are some of ‘em! |
| Wear-ever, Whenever: BOOTIES! |
| Coupon Alert: 15% Off All Men’s Items at Sidestreet |
| Sybarite Repaint now on eBay! |
| New Fashion Royalty Repaint for Auction |
| Hayden-Harnett newsletter: Take Flight! Ibiza flight totes & new passport cases now arriving at gate BKLYN |
| All you need is UGG! + Free Shipping over $99 |
| ALL NEW COLORS! $98 ORIGINAL NORMA KAMALI SWIMSUIT: TRY BEFORE YOU BUY IT TODAY! |