Apparel and Fashion Email Strategies – Summer 2010

What are the most common email strategies fashion marketers employ?

How often do they send emails?

When do they send them?

What do they say in their subject lines?

We analyzed 231 emails from 100 fashion marketers from a one week period beginning July 10, 2010 to get some of these answers.

How Often Do Fashion Retailers and Designers Send Emails?

Emails Per Week Nbr Sending At This Frequency
1 56
2 20
3 17
4 4
5 5
6 2
7 1
8 2
14 1

Ok, who sent 14 emails in one week?  Bluefly!  Think carefully before subscribing to their email list!  And how about the two sending eight per week? Ideeli and Juicy Couture.  Here’s the rundown of the most frequent emailers:

Marketer Nbr Per Week
Bluefly 14
Ideeli 8
Juicy Couture 8
Shopbop.com 7
Singer22.com 6
Wholesalefashionsquare.com 6
Barneys New York 5
Calvin Klein 5
Lord & Taylor 5
Megan Nielsen 5
Spiegel 5

What Time of the Week and What Time of Day Do Fashion Marketers Send Emails?

The day of the week numbers contain no surprises and fit the general pattern of email marketing in most industries:

Day Nbr Sending
Mon 42
Tue 45
Wed 37
Thu 45
Fri 32
Sat 18
Sun 18

As for time of day, there’s an obvious bump at noon. Presumably marketers are believing that most of these people are reading their emails at work and take a little break at lunch to read personal emails.  If you follow that belief then you might also note that a total of 63 emails are sent before 8:00AM, possibly targeting people when they first open their email in the morning.

All these times are Eastern.  I don’t know of any common capability or practice being followed that captures subscriber time zones, so presumably most of these apparel marketers are taking population distribution into account:  about half the U.S. population lives in the Eastern time zone, with another quarter in the adjacent Central time zone.  Thus you have three quarters of the U.S. living in Eastern or Eastern-1.

EDT Nbr Sending
0:00 1
1:00 5
2:00 7
3:00 3
4:00 3
5:00 3
6:00 18
7:00 13
8:00 10
9:00 17
10:00 19
11:00 18
12:00 33
13:00 10
14:00 12
15:00 14
16:00 13
17:00 5
18:00 17
19:00 5
20:00 5
21:00 3
22:00 0
23:00 3

What Are Fashion Seller Email Subject Line Strategies?

To start with, we analyzed each of the 231 emails for the basic techniques that were used and divided them into ten different general techniques:

Technique in Subject Line Pct Using
Specific Discount Pct/Dollars 34%
New Looks/Arrivals 23%
Brands mentioned 22%
Tempting Looks (eg. chic summer evenings…) 18%
Time Squeeze (eg. ends today!) 16%
General Discount/Sale 11%
Other 7%
Onsite Event 3%
Celebrity Name Used 2%
Loyalty Program (contests, gift certificates…) 2%

Another way to look at it is what words and phrases were the most commonly used in this sample of fashion emails from early July?

Word/Phrase Times Used
Off 58
New 53
Sale 50
Summer 30
Now 17
Dress 17
New Arrivals 15
Free Shipping 14
Fall 10
Today 9
Save 9
20% off 9
30% off 7
15% off 7

In the email marketing industry there is continual debate about using plain text versus html emails, but does anyone in the fashion business believe in plain text emails?  In the fashion business? Of course not!  Not a single one.

Here is the full list of all the subject lines from the sample emails:

LA shoppers! Exclusive invite to shop downtown studio.
New Season, New Looks
New Arrivals
New at REVERSE: fLuXuS and Shades of Greige!
Don’t Wait! Save Up to 75% OFF Now at THE FINAL SUMMER SALE!
Only 3 Days Left: Take 15% Off Our Entire NEW Collection
50% OFF T-Shirt SALE 7/14 – 7/20!
Better than Ever: Pre-Fall Alexander Wang
Wrap Yourself in the Golden Flower Gown
Kardashian Style + NEW In The Press
It’s A Haute Wave! Extra 10% Off EVERYTHING – Today Only!
Light looks in black
Earn EXTRA credit with back-to-school JUICY + FREE SHIPPING
Shop Alexander Wang Pre-Fall 2010 !!
Evil Twin Arrives At Singer22
HURRY! Your 15% Welcome Discount Is About To Expire!
Summer Sale & Take an EXTRA 20% OFF!
Summer BBQ & 1 day Sale at Arcadia
$7 Dresses & Heels Sale
Transform your look with Antonio Berardi’s new collection
Lunch Break starts at 10am (est): Glamour on SALE until 3pm!
2 DAYS ONLY! Take an EXTRA 20% Off All Sale
Introducing Bita Pourtavoosi Jewelry
The search for WHAT’S HOT heats up!
ideeli: ed hardy, reed evins, paper denim & cloth, max studio, matty m, classic coffee & tea, lanciani and ed hardy kids sale
BARLOW Trunk Show/After Party: Sat Jul 24th!
Last Chance: EXTRA 10% Off EVERYTHING!
Soft, slouchy…sophisticated?
Further Reductions! $25 & $50 Racks at Plage Tahiti’s 2nd Floor Sale!
The DIANI Chic Sheet: Elizabeth & James Pre-Fall
ZUBA Africa: Bold Accessories by Rwandan Artisans
Summer Sale:  New Markdowns Today – 7 For All Mankind Shorts and more…
ideeli: roberto cavalli, kay unger | phoebe couture, adrienne vittadini and covet sale
THE ULTIMATE FREAKUM DRESS SHOWDOWN 2010
Vintage Fringe Savings
Take an Additional 30% off Sale Merchandise
Summer Sale – Two Days Left!! Save up to 75% Off!!
New Arrivals
Final Hours – Now Up To 65% Off Handbags, Jewelry & More!
Buy 1, Get 1 50% OFF – ALL NEW Jeans + 15% Off Your Entire Purchase!
NEW Shoshanna Dresses + Enjoy Free Shipping!
Your 20% Special Offer is Expiring
Light Summer Layers!
Shop Veda Fall Arrivals At Singer22
ideeli: ideelACCESS Launch giveaway
New Arrivals
First of Fall ‘10
Final Hours – Extra 20% Off Clearance – Now Up To 80% Off!
Celebrity Trends:  As seen on Ke$ha, Avril, Ashley & Kristin…
Start Inviting Your Friends & Earning Gift Certificates!
New at Revolve: Barlow, Breanna Lee, Tolani, Juicy Couture, Paige Premium Denim, Rebecca Minkoff, Lovers + Friends and More!
Aloha Rag Mail Magazine ‘10 Vol.187
Get Our Vintage Inspired: Bloom Collar Dress $34.99
Our favorite outfits: wear now, wear later, love always.
Dress Sale! EXTRA 15% OFF – Today Only!
You Name It – You Win!
SALE starts NOW: Chi by Falchi for Shape fx SWIM
SHOP the Trend:  MILITARY
FREE SHIPPING + Locker mirrors, lunch boxes & pencil tins – OH MY!
Must Have Jumpsuits from $39 – Get Yours Now!
Take an Additional 30% Off Clearance – Hurry…Only for a Limited Time!
A facelift and a SALE. Two of our favorite things. Up to 40% OFF on Betsey Johnson, Badgley Mischka, + more.
Don’t Miss Out! Your 15% WELCOME discount expires soon!
Kate’s Most-Wanted: Summer Weekend Essentials
Last 24 Hours Take 30% Off All Orders Over $50 Code July30
Ultra-soft Washed Linen, From Just $19! Shop Our LUXURY FABRIC SALE Now!
ideeli: lacoste, food network, heartloom, movado, hobo international, factory people, mercedes salazar, recover, margaret o’leary, sandal essentials and 43.46 aggaj sale
Get $10 + Free Shipping + Extra 10% off!
Eyebrow Day is Tomorrow!!!
NEW Ratings & Reviews Feature + Final Hours Dress Sale!
THE ULTIMATE FREAKUM DRESS SHOWDOWN 2010
Take an extra 20% off items marked 70% off!
Last Chance Sale at Per Lei boutique
Check Our Our New Arrivals!!!
HOT! HOT! HOT!!
Coming soon to ideeli – furla, betsey johnson, max studio, kenneth cole, tommy hilfiger, walter, reed evins, ed hardy, french connection, lanciani, carlos falchi, matty m, rockabye toys and lise charmel
Vanessa Hudgens Loves Jennifer Zeuner at Singer22
FREE SHIPPING + an ADDITIONAL 25% off EVERYTHING in Outlet
Save on new markdowns! Relax in summer style.
Accessory Sale: NOW UP TO 65% OFF Marc by Marc Jacobs, Furla & More…
The fabulous life of Lady Couture
The right swimwear at the right price – 25%-40% OFF!
I Crave…Savings Sale Just Got Better
Splish! Splash! Style! Summer favorites at AKIRA.
Semi Annual Sale – Up to 60% of Men’s and Women’s Tops
Loeka Clothing July Newsletter
ANNA SUI brings you 4 new styles for your nails!
58¢ Shipping on any order! Enter ANN58 at checkout. Visit ShopNational.com today.
New A|X Denim – Shop the Latest Washes and Fits
Save up to 60% off Men’s and Women’s Tops
Shop while it lasts! Up To 70% OFF
New Items from SPclothing.com
Brooks & Dunn’s Last Rodeo Tour Continues Starting July 16th!
Givenchy – the purple nightingale is singing on
LA shoppers! Exclusive invite to shop downtown studio.
Summer sale continues now with 50% off! Plus new arrivals this week…
70% Off Semi Annual Sale
Add Some Flare to Your Summer Style
Show off Your Summer Style with Dresses for day or night!!
new arrivals: in our favorite shade of the season
Last Chance. Private Offer Ends Soon
COOL HUNTING with Lanvin + Simon Doonan
Heroine Clothing’s Summer Sale! 36% OFF EVERYTHING!
House of Harlow jewelry now at ShopAKIRA.com
Champage, Cupcakes, and Beautiful Clothes benefiting OCEANA, Saturday July 24th
JUST ARRIVED – Jersey Knit Tops, Dresses & Skirts!!
Evil Twin Arrives At Singer22
Carine’s Boutique – July Sale
$1 Shipping & New Arrivals!
New at REVOLVE: Kain, Splendid, Rachel Pally, Current/Elliott and MORE!
summer sale ‘10
just in: songzio + introducing: gear3 by saen
News from EcoVibe Apparel
FREE SHIPPING + an ADDITIONAL 25% off EVERYTHING in Outlet
New Arrivals + New Sale Markdowns!
New! Your Ultimate Bra Wardrobe
Up to 70% off Accessories – Semi-Annual Sale
New Styles at Great Glam
New Look Book: Midsummer Nights Dream
Be The First To Shop Fall Dresses – At 30% Off & More – 7 Days Only!
NEW arrivals to inspire your imagination
New Sergio Rossi at DIANI SHOES
$30 Off In-Store & Online!
Summer Sale at Irresistibles: Now an Additional 20% Off!
You’ve Got Style! Shop Mini-Boutiques Devoted to 5 Fashion Profiles (Stocked with New Items!)
GET WET! Takeover Pool Party at Catalyst
Celebrity Trend Alert:  AG Cargos and Wildfox as seen on Alessandra Ambrosio…
The Ultimate Easy Sale! Limited Exclusions!
Summer suiting 30% off
Long Sleeve SALE!
Seahorses + wishbones + diamonds….take a look!
ideeli: walter by walter baker, kitchenaid, lise charmel, velvet heart, clyde & co., lovestitch, ceek and larsen gray sale
T-Shirt Sale: Any 3 T-Shirts for $20
20% Off Footwear – 3 Days Only
SAVE THE DATES!!
JUICY GIRLS go BACK TO SCHOOL + Free Shipping
New Arrivals
New Summer Tanks, Bellinis and Dresses We Know You’ll LOVE!
NEW! Contemporary Shoes featuring Elie Tahari – At 40% Off & More!
Merry Christmas from Greenfibres with 10% off selected gifts
Fall Steals
Reminder about Retail Friday!!
Rainwear to Make the Clouds Blush
Reminder about Retail Friday!!
Looks We Love: Cool Looks for Hot Summer Nights
New Arrivals from Goddis and Angel Court!
Nicole Richie Patches It Up With Jet at Singer22
As seen in the Oprah magazine
introducing: witches + just in: alexander wang bags
New Day, New Dress! Sensational SUMMER DRESSES FROM $14!
A FREE Swimsuit + up to 80% off Site-Wide!
Last 3 Days to Save an Extra 20%
EXTRA 15% OFF ALL SALE ITEMS
FINAL DAYS – Semi-Annual Sale – Up to 75% Off
Hey Gorgeous! Here is a Dress! And how about a cocktail?
Now Extended 58¢ Shipping on any order! Enter ANN58 at checkout. Visit ShopNational.com today.
Work It! The Ultimate Office Wardrobe + Enjoy Free Shipping!
Find your signature style
FREE SHIPPING + Go back to school in PREPSTER style
The uLTimate easy sale!
Need a little mid-summer romance?
Pop shop 2: lets do this
Look familiar? You might have seen us around
Come Away with Current/Elliott: 8 Looks for Summer Weekends
An additional 25% off! Online exclusive through Sunday.
Summer SALE now 50-80% off
Master the art of French dressing
The 2010 Wet Seal Model Search Winners Are…
Must Have Looks & $1 Shipping – LAST DAY!!
Big reductions in Greenfibres summer sale (not Christmas as some of you may have received!) – up to 60% off selected goods
Rock the Boxy Top!
Savings up to 70% off!  Today, 7.15 – Monday, 7.19
The BALMAIN collaboration!
Get Inspired With Oakley Custom Products
ideeli: kenneth cole reaction, french connection, kenneth cole, dkny kids, cole haan, carlos falchi, tadashi, rockabye toys and jared lang sale
Vince Fall Clothing & Miguel Ases Jewelry Trunk Shows! This Weekend in Margate!
Save 20% on our Pick of the Week!
Anniversary Sale – 20% off of shopAKIRA.com through Sunday
Get INSPIRED: Mix & match prints + FINAL DAYS for FREE SHIPPING
Dive In: Swimwear from French Connection, Shoshanna & More!
You Need This: The Feminine Blouse to Wear Now Into Fall
Your recommended dose of pretty.
Save the Date: 3rd Annual Sidewalk Sale
New Arrivals at Krista K!
Summer Clearance Sale Take 30% Off Everything code Summer30
New Closeouts + New Arrivals!
A|X Stylepad – Create Your Own A|X Ad
New Arrivals
Soho Savvy: LaROk Outerwear
We Are Handsome Swimsuits At Singer22 featured in the NY Times Today
New Items from SPclothing.com
New at REVOLVE: ARCHIVE, Penguin, Vince, THEM atelier, Supra, Vestal and MORE!
How Cool! SALE + FREE SHIPPING + Crisp No Iron Tops
Summer Sale: SAVE up to 40% + Extra 15% OFF (3 days only)
Last Chance – Win a $1000 Shopping Spree
Shadowline Gowns are back and you’re the first to know! Visit ShopNational.com today.
Enjoy 50% off now at Joseph M! Plus new in this week…
Fall Preview: NEW Coats & Jackets + Enjoy Free Shipping!
30-80% off, over 500 new markdowns!
Summer Eyelet & Denim + Shop New Jewelry & Hats!
FINAL DAY for FREE SHIPPING + Get ready to RULE the SCHOOL
We Heart Doma Leather Jackets
Summer Trend Report – Vintage Army + 5 for $20 Basics!
$15 off any 2010 swimsuit plus a mega clearance sale. Deal Alert!
Stretched Canvas Sailor Dress
Summer Sales – 20% Off Entire Site & Dress Sale
CLEARANCE! The Perfect Summer Wardrobe, Up to 85% OFF!
most likely to…star on the silver screen
Make your work wear do double duty
Introducing Clé de Peau Beauté
Back in Stock!
Rompers! Check Out Windsor on YouTube!
New! Introducing The Most Versatile Slimming Dress you’ll ever wear
ideeli: bcbgeneration, betsey johnson, tommy hilfiger home, sorrelli, l*space and safavieh sale
New Markdowns + Extra 20% Off | Win $100 Labellush Gift Card
See our Summer Brochure!
Welcome to the world of Elie Tahari.  Enjoy $100 off your next purchase with this email!
T-Shirt Sale Ends Sunday
Midsummer Obsessions: Shopbop Staffers Pick Their 16 Must-Haves
New Arrivals
The Vintage Look
GET WET! Takeover Pool Party at Catalyst
ALL T-SHIRTS ARE 50% OFF! Here are some of ‘em!
Wear-ever, Whenever: BOOTIES!
Coupon Alert: 15% Off All Men’s Items at Sidestreet
Sybarite Repaint now on eBay!
New Fashion Royalty Repaint for Auction
Hayden-Harnett newsletter: Take Flight! Ibiza flight totes & new passport cases now arriving at gate BKLYN
All you need is UGG! + Free Shipping over $99
ALL NEW COLORS! $98 ORIGINAL NORMA KAMALI SWIMSUIT: TRY BEFORE YOU BUY IT TODAY!

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